fi111 Terms & Conditions

These Terms & Conditions ("Terms") form a legal agreement between fi111 ("Platform", "we", "us") and every person who uses this website ("User", "you"). By creating an account on fi111 or using any of its services, you agree to be fully bound by these Terms.

These Terms are written in Bengali and apply to users in Bangladesh. If you disagree with any part of these Terms, please refrain from using fi111.

1.1 Key Definitions

2.1 Age Requirement

To use the fi111 platform you must be 21 years of age or older. Opening or operating an account on behalf of or in the name of a minor is strictly prohibited. fi111 may request an identity document or relevant proof of age at any time for verification purposes.

2.2 One Account Policy

Each user may operate only one account. Creating multiple accounts under the same name, from the same device, or using the same payment method may result in those accounts being suspended or permanently closed, and all associated bonuses and winnings may be forfeited.

2.3 Providing Accurate Information at Registration

When creating an account you must provide your correct name, valid contact details, and payment information. Providing false or misleading information may result in account closure. If any of your details change, you are required to notify fi111 immediately.

2.4 Account Security

It is your responsibility to keep your login credentials (username and password) confidential. fi111 will not be held responsible for any unauthorised activity on your account. If you notice anything suspicious, contact the support team immediately.

3.1 Deposit Terms

To deposit funds on fi111, you must use one of the following approved payment methods: bKash, Nagad, Rocket, and bank transfer (Dutch-Bangla Bank, Islami Bank, and other major Bangladeshi banks). The minimum deposit amount for each method is ৳100.

Depositing via third-party accounts or payment methods is prohibited. All deposited funds must come from a payment method registered in the user's own name.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawals must be made using the same payment method that was used for the deposit. Withdrawal processing generally takes 30 minutes to 3 hours — though it may take slightly longer if a verification process is ongoing.

Before withdrawing funds earned from a bonus, the applicable wagering requirement must be met (see Section 4 for details).

3.3 Anti-Money Laundering (AML)

fi111 is committed to preventing money laundering. If a suspicious transaction is identified, we reserve the right to verify the account, suspend the transaction, or place a hold on the withdrawal. If the required documents are not provided, the account may be closed.

4.1 Welcome Bonus

New users will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 earns a ৳1,000 bonus for a total balance of ৳2,000; or depositing ৳12,000 earns the maximum ৳5,000 bonus for a total balance of ৳17,000.

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15 times, calculated on the bonus amount only — not on the deposited amount. Example: ৳1,000 bonus × 15 = a total of ৳15,000 must be wagered before bonus winnings can be withdrawn.

4.3 General Bonus Terms

• Each bonus offer has specific conditions that must be met for it to take effect.
• After claiming a bonus it may be possible to cancel it, but in that case the bonus funds will be forfeited.
• fi111 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse or bonus hunting is detected, the bonus and any associated winnings may be forfeited.
• No bonus may be transferred to a third party.

5.1 Betting Limits

fi111 sets minimum and maximum betting limits for each game and event. These limits may vary by game and are subject to change at any time.

5.2 Technical Errors

Any abnormal winnings or payouts resulting from a technical error related to the server or software will be considered null and void. fi111 reserves the right to review such cases and correct the amounts accordingly.

5.3 Cheating & Abuse

Any form of cheating, use of bots, automated software, or unfair means is strictly prohibited. If such activity is detected, the account will be closed immediately and all funds may be forfeited.

5.4 Sports Betting

In the sports betting section — covering cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA), kabaddi, and other sports — all bets are subject to the final result. fi111 reserves the right to determine bet settlement rules in the event of official changes or cancellations related to an event.

fi111's VIP program has five tiers. The weekly cashback rate differs at each tier:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.3% weekly cashback.
• Gold: up to 0.5% weekly cashback.
• Platinum: up to 0.6% weekly cashback.
• Diamond: up to 0.8% weekly cashback.

Advancement to a higher VIP tier depends on your overall activity and participation on the platform. fi111 reserves the right to change the terms of VIP benefits, cashback rates, and program activities. The schedule and method for cashback payments are determined by the prevailing rules.

VIP benefits are non-transferable and may not be given to any third party.

7.1 Responsible Gaming Commitment

fi111 believes in responsible gaming. We encourage users to set their own financial limits, take breaks, and seek help when needed. Online gaming is a form of entertainment — it should not be viewed as a source of income.

7.2 Self-Exclusion Feature

Any user who wishes to temporarily or permanently deactivate their account on their own initiative may contact the support team. Once self-exclusion is activated, it may not be possible to reverse it before the designated period has ended.

8.1 Data Collection & Use

fi111 collects user data and uses it to provide services, verify identity, and fulfil legal obligations. We do not sell your data to third parties. For more details, please see our Privacy Policy page.

8.2 SSL Encryption

All transactions and personal data on the fi111 platform are protected by SSL encryption technology. We are committed to ensuring fair play and maintaining the confidentiality of user data.

8.3 Cookie Policy

fi111 uses cookies on its website to help improve the user experience. Continuing to use the site will be considered as consent to the use of cookies.

9.1 Copyright

All content on the fi111 platform — logos, designs, text, software, game interfaces — is the intellectual property of fi111 or its licensors. Reproducing, distributing, or commercially using any content without prior written permission is prohibited.

9.2 Prohibited Activities

The following activities are strictly prohibited:

• Selling or transferring an account, balance, or bonus to a third party.
• Placing bets using automated bots, scripts, or software.
• Using the fi111 name or logo to deceive others.
• Misusing the platform for any unlawful purpose.
• Claiming bonuses or promotions more than once through multiple accounts.

10.1 Limitation of Liability

fi111 will not be held responsible for: losses caused by technical disruptions or server failures; third-party service failures; losses resulting from a user's own careless disclosure of their information; or a game or bet not being completed due to loss of internet connection.

10.2 Service Suspension & Changes

fi111 reserves the right to temporarily suspend or permanently withdraw all or part of its services at any time without prior notice. fi111 is not liable for temporary suspensions due to maintenance or updates.

10.3 Terms Updates

fi111 may update or amend these Terms at any time. Continuing to use the platform after updated Terms are published will be considered as acceptance of the new Terms. The latest version of the Terms will always be available on this page.

10.4 Right to Close Accounts

fi111 may close any account without prior notice in the following circumstances: a serious breach of these Terms; suspicion of fraud or cheating; providing a false identity or information; suspicion of money laundering; or operating multiple accounts.

11.1 Complaints Process

If you have a dispute or complaint, please contact the fi111 support team first. Our team is available 24/7 in Bengali and English via live chat and email.

Email: [email protected]

We take every complaint seriously and work to resolve it impartially.

11.2 Applicable Law

These Terms and any matters relating to the use of the fi111 platform will be governed by applicable law. In the event of any legal dispute, resolution through mutual discussion is encouraged.